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Case Study —

Love Kate’s

Using Email Marketing and automation to increase AOV and gain insight into audience behaviour and demographics.

Email Marketing

406%

Increase in Direct Revenue

The Challenge

Having recently moved to a Shopify website, Love Kate’s we’re looking for a Digital Marketing Agency that could support with the migration from Mailchimp to Klaviyo. 

The primary objectives included developing an email marketing strategy that combined automated messaging with strategic monthly campaigns, leveraging A/B testing, and delivering insightful analysis and reporting. Managing the setup, testing, and optimisation of automated email flows was also a critical element.

With a goal to increase AOV by promoting their new range of gifts alongside their infamous collection of cards for every occasion. We created a strategy aimed towards driving increased engagement, improving conversion rates, and providing actionable insights into audience behaviour and demographics.

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Love Kate’s

Our Strategy

Developing a comprehensive A/B testing schedule to gain deeper insights into database engagement with email communications, enabling us to tailor messaging for enhanced performance and improved results.

 

In-depth Audit and Analysis 

We began by auditing their current database and performance, gaining insights into successful strategies and identifying challenges. Additionally, we conducted a deeper industry analysis to uncover opportunities, trends, and areas for improvement.

 

Comprehensive A/B Testing Schedule 

We developed an A/B testing schedule to gain deeper insights into their audience’s behaviour and preferences. The testing period was strategically timed to coincide with their peak season, ensuring maximum insights to inform their Q4 strategy.

 

Personalisation and Segmentation 

This is where their automated flows came into their own, enabling us to create a series of messages personalised to each consumer based on factors such as past purchases or browsing behaviour. We used segmentation to gain deeper insights into consumer behavior and to identify groups of customers with shared interests, allowing us to deliver hyper-targeted communications.

The Results

We pride ourselves on working exhaustively to a set of clearly defined values. These values are established and delivered by our passionate team in every aspect of the work we do, allowing us to achieve the results we strive for. If you want to learn how we can help you reach new peaks, fill out the contact form below!

297%

Increase in Website Sessions

406%

Increase in Direct Revenue

56%

Increase in AOV from Campaigns

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