— Resources —

Privacy Policy

Here you’ll find the complete Peaky Privacy Policy, with information on how we collect, store and use personal data.

See also our Cookie Policy for further information.

Website Privacy Notice

Peaky Digital respects your personal data. This privacy notice explains how we will use your personal data when you use our website.

Contact details

2 Mariners Walk

Discovery Quay

Falmouth, Cornwall, TR11 3XP

01326 702272

Our appointed data protection leads:

India Gumbley & Natalie Temple

india@peakydigital.co.uk 

natalie@peakydigital.co.uk

The information we hold and how we get it

Most of the personal information we process is provided to us directly by you. We currently collect and process the following information:

  • Name, email address, phone number, company name, website URL

We also receive personal information indirectly, from the following sources in the following scenarios:

  • Tracking cookies for the purpose of remarketing

Legal basis for processing your data

Under current data protection legislation, the lawful [basis/bases] we rely on for processing this information is/are:

Consent 

You can withdraw your consent at any time. You can do so by contacting us using the details above.

We have a legitimate interest

Our legitimate interest constitutes: getting in contact with interested parties and to communicate with potential clients who have initiated contact with us.

What we do with the information we have and why we have it

We use the information you have given us in order to provide digital marketing services of interest to you.

We do not use automated decision-making and/or profiling.

We periodically appoint digital marketing agents to conduct marketing activity on our behalf, such activity may result in the compliant processing of personal information. Our appointed data processors include: (i)Prospect Global Ltd (trading as Sopro) Reg. UK Co. 09648733. You can contact Sopro and view their privacy policy here: http://sopro.io. Sopro are registered with the ICO Reg: ZA346877 their Data Protection Officer can be emailed at: dpo@sopro.io.

How we store your information

Your information is securely stored in our website CRM and password-protected Google Drives.

We keep potential enquiry data for up to 6 months. We will then dispose of your information by data cleansing. Rest assured, no trace shall remain beyond this point.

Your data protection rights

Under current data protection legislation, you have the following rights:

Your right of access

You have the right to ask us for copies of your personal information at any time – no questions asked.

Your right to rectification

Spot something wrong? You have the right to ask us to rectify held information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure

You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing

You have the right to ask us to restrict the processing of your information in certain circumstances. 

Your right to object to processing

You have the right to object to the processing of your personal data in certain circumstances. 

Your right to data portability

You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charges for exercising these rights. If you make a request, we have one month to respond to you. Hold us to it, we’ll get it done. 

Please contact us using the details provided at the beginning of this notice if you wish to make a request.

How to complain

You can complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data.

The ICO’s details are:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

 

Client Privacy Notice

At Peaky Digital we respect your personal data. This privacy notice explains how we will use your personal data when you are a client of ours.

Contact details

Peaky Digital

Discovery Quay, 

2 Mariners Walk,

Falmouth, Cornwall, 

TR11 3XP

www.peakydigital.co.uk 

01326 702272

 

Our appointed data protection leads:

India Gumbley & Natalie Temple

india@peakydigital.co.uk 

natalie@peakydigital.co.uk 

The information we hold and how we get it

Most of the personal information we process is provided to us directly by you. We currently collect and process the following information:

  • Name, email address, phone number, postal address
  • Website login and password details
  • Financial details – banking and credit card details (if needed to process advertising payments)

Legal basis for processing your data

Under current data protection legislation, the lawful [basis/bases] we rely on for processing this information are:

1. We have a legitimate interest

Our legitimate interest constitutes: carrying out the scope of work agreed between the client and Peaky Digital.

2. Contractual obligation

 

What we do with the information we have and why we have it

We use the information you have given us in order to: 

  • Provide digital marketing services of interest

We do not use automated decision-making and/or profiling.

 

How we store your information

Your information is securely stored on a password management software and password-protected Google Drive.

We keep data for up to five years after services are paused or terminated.

We will then dispose of your information by cleansing all folders marked with sensitive data.

 

YOUR DATA protection rights

Under current data protection legislation, you have the following rights:

Your right of access

You have the right to ask us for copies of your personal information.

Your right to rectification

You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure

You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing

You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing

You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability

You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charges for exercising these rights. If you make a request, we have one month to respond to you.

Please contact us using the details provided at the beginning of this notice if you wish to make a request.

 

How to complain

You can complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data.

The ICO’s details are:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

 

Supplier Privacy Notice

We respect your personal data. This privacy notice explains how we will use your personal data when you are one of our suppliers.

Contact details

Peaky Digital

Discovery Quay, 

2 Mariners Walk, 

Falmouth, 

Cornwall, 

TR11 3XP

www.peakydigital.co.uk

01326 702272

Our appointed data protection leads:

India Gumbley & Natalie Temple

india@peakydigital.co.uk

natalie@peakydigital.co.uk

The information we hold and how we get it

Most of the personal information we process is provided to us directly by you. We currently collect and process the following information:

  • Name, email address, phone number, postal address
  • Financial details – banking details to make payment

Legal basis for processing your data

Under current data protection legislation, the lawful [basis/bases] we rely on for processing this information are:

1. Contractual obligation

Our contractual interest constitutes: being able to enter into a service agreement between Peaky Digital and the supplier.

 

What we do with the information we have and why we have it

We use the information you have given us in order to: 

  • Provide digital marketing services of interest

 

We do not use automated decision-making and/or profiling

 

How we store your information

Your information is securely stored on a password management software and password-protected Google Drive.

We keep data for up to five years after services are paused or terminated. We will then dispose of your information by cleansing all folders marked with sensitive data. Rest assured, no trace shall remain.

 

How to complain

Not satisfied? You can complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data.

The ICO’s details are:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113